Terms of service

Product Availability, Errors & Accuracy

We regularly update our range of products and information presented on our website. However, product listings, specifications, prices, and availability may occasionally be incorrect, incomplete, or outdated. There may also be delays in reflecting these changes on our website and associated platforms.

We do not guarantee that all product descriptions, images, prices, or service details are entirely accurate or current. We reserve the right to make changes, correct errors, and update information at any time without prior notice.

Pricing Policy

We reserve the right to amend our pricing at any time prior to order acceptance.

Following order confirmation, we may revise prices in exceptional cases where unforeseen factors affect the cost of delivery—such as government action, changes in import duties, increased transport costs, or currency fluctuations. Should such a revision occur, you will be informed and given the option to cancel your order.

Payments

All purchases must be paid for in full at the time of ordering. We accept various payment methods, including Visa, MasterCard, American Express, and secure online payment gateways such as PayPal.

All card payments are subject to validation and authorisation by your card issuer. If authorisation is not granted, we cannot be held responsible for any delays or failure to deliver the order.

User Accounts

When registering for an account with us, you agree to provide accurate and up-to-date information. Failing to do so constitutes a breach of these Terms and may lead to immediate suspension or termination of your account.

You are responsible for maintaining the confidentiality of your password and for all activity occurring under your account credentials. Passwords must not be disclosed to third parties. Notify us immediately if you suspect any unauthorised use or breach of security.

Usernames must not impersonate another person or organisation, infringe on trademarks, or contain offensive, obscene, or inappropriate language.

Intellectual Property

All original content, features, and functionality on this website (excluding user-submitted content) remain the intellectual property of [Your Company Name] or its licensors.

Our website and content are protected by copyright, trademark, and other relevant laws. Our brand and trade dress must not be used without our prior written consent.

Third-Party Links

Our website may include links to external websites or services not operated by us. We have no control over the content or policies of these sites and accept no responsibility for any loss, damage, or issues arising from their use.

We encourage you to review the terms and privacy policies of any third-party websites you visit.

Termination

We may suspend or terminate your account or access to our services at any time, without notice, if you breach these Terms.

If you wish to close your account, you may simply stop using the service or contact us to request removal.

Limitation of Liability

Our total liability, whether arising in contract, tort or otherwise, shall be limited to the amount you paid for the goods or a maximum of £100 if no purchase was made.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential loss—including, but not limited to, loss of data, revenue, or profits, or damage to property—arising from use of the service or product.

Some jurisdictions do not permit certain exclusions or limitations, so some of these may not apply.

"As Is" and "As Available" Disclaimer

Our services and products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted access, error-free functionality, or suitability for any particular purpose.

We cannot guarantee that the site or services will be secure or free from bugs, malware, or other harmful components. You access and use our website and services at your own risk.

Certain limitations may not apply where consumer protection legislation prevents exclusion of implied warranties.

Governing Law

These Terms are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts.

Dispute Resolution

If you have a concern or complaint. You agree to first try to resolve the dispute informally by contacting the Company.

EU Consumers

If you are a resident in the European Union, you will benefit from any mandatory provisions of the laws of your country of residence.

Severability & Waiver

If any provision of these Terms is deemed unenforceable, it will be interpreted to fulfil its intended purpose to the extent legally permissible. The remainder of the Terms will remain in full effect.

Failure to enforce any right under these Terms does not constitute a waiver of that right or any future breach.

Translation

Where these Terms have been translated, the English version shall prevail in the event of any conflict or inconsistency.

Changes to These Terms

We reserve the right to amend these Terms at any time. Where material changes are made, we will aim to provide at least 30 days' notice. Your continued use of our services after changes are made will be considered acceptance of the new terms. 

 

Definitions

  • “Company”, “We”, “Us” — refers to Indiott, registered in England & Wales.

  • “You”, “Customer” — refers to anyone accessing our services or purchasing our goods.

  • “Goods” — refers to industrial IoT devices and our products  (sensors, controllers, gateways, etc.).

  • “Order” — your purchase request placed on our site.

  • “Site” / “Website” — refers to indiott.com.

Your Agreement

By using our Site or placing an Order, you confirm:

  • You’re at least 18 years old.

  • You’ve read, understood, and agree to these Terms.

  • You consent to our Privacy Policy.

If you don’t agree, please do not use the Site or make a purchase.

Placing Orders

  • You must provide accurate billing, delivery, and payment details.

  • Payment confirmation may be subject to fraud checks—Orders are not guaranteed until authorized.

  • We may decline or cancel Orders due to:

    • Item unavailability

    • Pricing or description errors

    • Suspected fraudulent activity

You’ll be informed promptly if your Order is cancelled.

Delivery

  • Delivery times are estimates and not guaranteed.

  • We’re not liable for delays due to delivery service issues.

  • Risk passes to you upon delivery and acceptance of the Goods.


     

     

User Accounts & Security

  • You must provide accurate account details and update them as needed.

  • You’re responsible for safeguarding your account credentials.

  • Notify us immediately of any unauthorized use or security breach.

B2B & Commercial Contracts

  • No statutory cooling-off applies. Returns require prior agreement.

  • Returns accepted only if authorised within 14 days of delivery; subject to a restocking fee.

  • Personalised or bespoke equipment is strictly non-returnable unless faulty.

  • Faulty goods are handled per warranty terms (typically 12 months).

Governing Law & Dispute Resolution

  • These Terms are governed by the laws of England & Wales.

  • Any disputes will be submitted to the exclusive jurisdiction of the English courts.

  • EU consumers retain rights under their local laws, where applicable.

Changes to Terms

  • We may amend these Terms at our discretion.

  • Major updates will be notified 30 days in advance.

  • Continued use of the Site constitutes acceptance of the updated Terms.

Product Information & Availability

We strive to ensure all descriptions, images, pricing, and technical details are accurate. However, we do not guarantee:

  • Availability of all products

  • That information is free from error at all times

We reserve the right to correct errors, change prices, and update or discontinue products without notice.

 

Shipping & Delivery

  • Delivery dates are estimates and not guaranteed

  • Risk transfers to you upon delivery

  • We are not responsible for delays outside our control (e.g. courier disruption)

Warranties & Liability

Most goods are covered by a manufacturer’s warranty or our stated warranty period.

We are not liable for:

  • Losses caused by improper use or installation

  • Loss of business, revenue, or data

  • Indirect or consequential losses

Nothing in these Terms limits our liability for death or personal injury caused by negligence, or for fraud.

 

Privacy & Data Protection

We handle your personal data in accordance with our Privacy Policy and the UK GDPR.
By using our site or services, you consent to such processing.

 

Intellectual Property

All content, branding, images, software, and documentation on our website are owned or licensed by us and protected by copyright and trademark law.

You may not copy, reproduce, or distribute our content without written permission.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or any resulting damage or loss.

Termination

We reserve the right to restrict or terminate your access to the website or cancel orders if we suspect a breach of these Terms.

Changes to These Terms

We may update these Terms at any time.
Significant changes will be communicated via our website or email.
Your continued use of the website confirms your acceptance of the updated Terms.